Some, but not all, of the artist's featured on Whimsical Turtle Boutique will consider requests for Custom Orders. All requests should be submitted via our contact form. Please include the information regarding shape, size, color, and any material specifics.  A Whimsical Turtle Boutique representative will contact you via email within 72 hours to confirm the possibility of your Custom Order as well as to confirm design details, matieral availability/options, price, and projected timeframe.

Due to their handcrafted nature, Custom Orders may take up to 5 weeks to be completed & processed. Once Whimsical Turtle Boutique has received email confirmation to move forward, production will begin and completed item(s) will be made available for purchase at WhimsicalTurtle.com. The agreed upon production timeframe does not begin until email confirmation has been received by Whimsical Turtle Boutique. Whimsical Turtle Boutique retains the right to refuse Custom Order Requests and/or require partial payment ahead of time. Custom Orders will be completed based on product specifications, price and timeframe agreed upon by buyer and creative artist prior to purchase. Therefore, Whimsical Turtle Boutique cannot accept returns on Custom Orders. 

If you have any questions regarding your Custom Order, please contact us immediately.